These refund terms apply to all eligible order refund requests on this website, aiming to protect users’ legal rights and standardize the refund process. Please read the following carefully before applying for a refund.
I. Return and Refund Application Time
Users may apply for returns and refunds within 30 days of receiving the goods. Applications submitted after 30 days will not be accepted unless the product has serious quality issues and meets the relevant after-sales policy requirements.
II. Refund Conditions
A refund application must meet the following basic conditions:
The product is unused and in its original packaging;
The product is not damaged due to human error or affects resale;
Valid order information and relevant proof (such as photos or videos) are provided;
Compliance with this website’s after-sales policy and relevant regulations is met.
III. Refund Review Process
After a user submits a refund application, we will review it within a reasonable time. If the review is approved, the refund will proceed; if the review is not approved, we will explain the reasons and provide corresponding solutions.
IV. Refund Arrival Time
After the refund application is approved and the return is confirmed, we will process the refund within 3 days and return it to the original payment method. Actual refund processing time may vary depending on the processing speed of the bank or payment platform.
V. Special Circumstances
If the goods have quality issues or are damaged during transportation, refund requests will be prioritized upon confirmation, and appropriate solutions will be provided within a reasonable scope.
This refund policy is effective from the date of publication and applies to all related orders.
Due to continuous losses, the merchant has decided to conduct a clearance sale at a loss. All goods will be sold at a limited-time low price, while supplies last.